We have put together a list of the most common questions received by our
doctors and staff.
- What happened to 1-800 Contacts?
Walmart and 1-800 Contacts mutually decided to end our business relationship effective January 1, 2013. Our customers trust us to provide a broad assortment of products at everyday low prices, and we approach every business decision through this lens. Check out our
transition FAQ section for more information.
- Can I wear soft contact lenses if I have astigmatism?
Yes, you can wear a special type of soft contact lens called a
which will correct your astigmatism. However, these lenses are
typically more expensive and there are fewer types available than
there are with regular (spherical) lenses. Some of the more popular disposable toric lenses include the
Acuvue Advance For Astigmatism
, the Purevision Toric
and the Proclear Toric
. Several manufacturers including Ciba
(Focus) and Coopervision (Preference) produce 1-3
month frequent replacement toric lenses.
- Can I wear soft contact lenses if I need bifocals?
Yes, there are a number of contact lenses designed for people who need bifocal (multifocal) correction.
Some of the more popular disposable toric lenses include the
, the Purevision Multifocal
and the Proclear Multifocal.
- Is a contact lens prescription different than a glasses prescription?
Yes. When you order contact lenses, you must have a current contact
lens prescription which specifies the power of the lenses, the size of the
lens, the type and brand of lens. See also
Read a Contact Lens Prescription.
- If my 2 week disposable lenses are still comfortable and in good
condition beyond 2 weeks, can I continue to wear the same pair?
In order to maintain optimal eye health and comfort, it is important
to adhere to the wearing schedule prescribed by your doctor. The main
advantage of wearing disposable lenses is that you are putting a fresh new
pair of lenses in your eyes every 2 weeks. Also, the convenient cleaning
regimen of a disposable lens is only adequate for a 2 week wearing schedule.
- If I only wear my 2 week disposable contacts part time, do I still have
to replace them every 2 weeks?
No, the 2 weeks refers to the actual amount of wearing time so they
can last longer than 2 weeks if you are not wearing them full time.
- Your website lists my lens as 2 week disposable, but my doctor says I can wear them for 4 weeks. Which is correct?
The lens wearing schedules on our website are provided by contact lens manufacturers. However, doctors may decide on a different wearing schedule (shorter or longer) for an individual
patient based on wearing habits, lifestyle, cleaning methods etc. You should always follow the wearing schedule prescribed by your doctor.
- What's the difference between rigid gas permeable (RGP) lenses and soft
RGPs are smaller and made out of a harder, less pliable material than soft
lenses which makes them less comfortable initially. RGPs correct some astigmatism
whereas soft spherical lenses do not.
- Can I swim with my contact lenses in?
It is best if you don't because there are bacteria in the water that can
adhere to your lenses and cause infections. If you do swim in your lenses,
you should wear goggles over them and you should disinfect them immediately
- Why is it necessary for contact lens wearers to have regular eye exams
even if their prescription hasn't changed?
Regular eye exams are important not only to check your prescription but also
to evaluate the health of your eyes. This is especially important for
contact lens wearers because the contacts could be causing damage to your
eyes without necessarily causing any obvious symptoms.
- I wear contact lenses and in order for me to read, I have to wear
reading glasses over them. Are there any other alternatives whereby I don't
have to wear glasses at all?
Yes, the most common option is called
monovision where one eye is
corrected for viewing distant objects and the other eye is corrected for
reading and close work. Monovision is a good solution for some people, but
not everybody can successfully adapt to the arrangement. Another alternative
is bifocal contact lenses which are available in both rigid gas permeable or
soft lens designs.
- Do colored contact lenses work on dark eyes?
Yes, they are called
opaque contacts as opposed to enhancer
tints which work only on light colored eyes. Year-long (daily wear and
extended wear) opaque contacts are available in many different colors and
shades. There are also several disposable colored lenses for dark eyes including
Acuvue 2 Colors
- Do I still need a prescription if I just want contacts to change my eye
Yes, you still need to be
fitted for the lenses even if you don't
need vision correction. This is because contact lenses are medical devices
and wearing them can affect the health of your eyes.
- How does the Federal Law "Fairness To Contact Lens Consumers" Act affect me?
On February 4
th, 2004, a Federal Law
called the "Fairness To Contact Lens Consumers" act went into effect.
This law made it much easier for you to
enjoy the savings and convenience of ordering on-line from AC Lens.
Learn more about the
Federal Law and how it affects contact lens wearers.
- Where is your company headquartered?
Our contact lens distribution center is located in Columbus, Ohio. This location is ideal for rapid distribution throughout the country.
- How good is your pricing?
We offer Every Day Low Prices on all of our contact lenses. You will find outstanding deals on contacts.
- How can you offer such low prices on contact lenses?
We can offer low pricing because of our large purchasing power. We are able to negotiate the best possible pricing from
contact lens manufacturers and distributors. We simply pass those savings along to our customers.
- How can I be sure I receive email offers and updates from you?
You should add email@example.com to your whitelist or "friends" to make sure our emails are correctly received.
If you change your email address, please take a moment to log-in to your account, and update to the new address.
- How long does it take for my lenses to arrive?
98% of all US orders arrive within the 7-10 day delivery time stated on our website.
However, the vast majority of orders that are shipped from stock will arrive significantly sooner.
- Can I get my associate discount online when I buy contact lenses?
Yes, associates are eligible to receive the associate discount when ordering online. Associates must enter through WalmartOne.com to be eligible for the associate discount. Each time you place an order, log on to WalmartOne.com, select "Pay and Financial Benefits", select "Associate Discounts" then select WalmartContacts.com. Your associate discount will be shown when you checkout.