Sending Your Prescription Using E-mail or Picture Message
If you have a copy of your prescription but no easy access to a fax machine, then you can e-mail us your prescription or send it via picture message.
To send via E-mail:
To send via Picture Message:
To send via E-mail:
- Scan a copy of your prescription
- Send it to us via e-mail at [email protected]
- Make sure your e-mail follows the below guidelines:
- We accept only the following file formats: .jpg, .gif, .tif, .pdf -- we won't be able to view your file if you send it in any other format. Most scanners store images in .jpg format by default.
- Please keep the size of your attachment under 1MB (1 megabyte) -- we may have trouble receiving larger images. You should be able to scan a 72dpi resolution image of your prescription in black and white under 100KB.
- Please include your order number in the subject line or body of your e-mail message so that we can easily associate your order with your prescription verification.
To send via Picture Message:
- In good lighting, lay your prescription on a flat surface.
- Use your phone to take a picture of the entire prescription.
- Include your order number in the text or subject line.
- Text/Send the picture to [email protected]
- Your carrier's standard message and data rates may apply.